“The style and size of the watch face is perfect. The simple, classic design of the face easy to see and stylish. The colour and width of the strap is complementary.”
“The style and size of the watch face is perfect. The simple, classic design of the face easy to see and stylish. The colour and width of the strap is complementary.”
We offer free returns on all our products, except earrings which cannot be returned or exchanged unless faulty. With the exception of earrings, You have the right to return any/all products you have purchased directly from our website within 30 days of receiving the item.
In the event you would like to return your purchase, all items need to be returned if you ordered a gift set.
Please note that “Complimentary” items (or any free product received as part of a promotional offer) are not eligible to be exchanged and must be returned along with the other items in your order if you are returning your order for a refund. However, gift wrapping included in a purchase during a campaign does not have to be returned.
The campaign offer is based on the original purchase. In case of a return where you no longer fulfil the criteria for the campaign offer, the refunded or charged amount will be adjusted accordingly.
Kindly note that after the watch has been adjusted to fit your wrist, the warranty is still valid but you cannot return the watch.
Kindly note that items purchased online cannot be returned to a local retail store.
Read more in our Returns policy
Explore Gold Jewellery with contemporary jewellery styles with subtle detailing and wearable versatility.
I am still trying to get my refund from Daniel wellington for the past month with no luck
Thank you for bringing this to our attention. Please accept our sincerest apologies for the delay you have experienced. A member of our customer service team has already reached out to you to address this concern.
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