Classic Durham
- A few left in stock!
Details
- SKU DW00200127
- Color Rose Gold
- Material Leather
- Strap color Light brown
Returns & Exchanges
We offer free returns on all our products, except earrings which cannot be returned or exchanged unless faulty. With the exception of earrings, You have the right to return any/all products you have purchased directly from our website within 30 days of receiving the item.
In the event you would like to return your purchase, all items need to be returned if you ordered a gift set.
Please note that “Complimentary” items (or any free product received as part of a promotional offer) are not eligible to be exchanged and must be returned along with the other items in your order if you are returning your order for a refund. However, gift wrapping included in a purchase during a campaign does not have to be returned.
The campaign offer is based on the original purchase. In case of a return where you no longer fulfil the criteria for the campaign offer, the refunded or charged amount will be adjusted accordingly.
Kindly note that after the watch has been adjusted to fit your wrist, the warranty is still valid but you cannot return the watch.
Kindly note that items purchased online cannot be returned to a local retail store.
Read more in our Returns policy
Payment Options
About Reviews
At Daniel Wellington, we highly value the opinions and experiences of our customers. For this reason, we welcome anyone who has made a purchase to leave a review of their experience. To maintain transparency and trust, we would like to inform you about how we manage reviews on our website:
Median Scores
The scores displayed are the median value derived from all published reviews for each product in the selected market.
Authenticity and Verification
We understand the importance of authentic reviews to help our customers in making informed decisions. Every review published on the website comes from a real customer who has purchased our products. Reviews can be submitted by customers who bought the item and received an email with a review form from a third-party vendor following their purchase, provided that they have signed up to receive our newsletters. Moreover, if the customer chooses to leave a review on the website, we will only post the review after cross-checking reviews with our sales records to ensure they are submitted by verified buyers.
Collection of Reviews
We collect reviews from all customers equally, whether their experiences were positive, neutral, or negative. We do not offer any reward or compensation to the customers submitting a review.
Integrity in Review Management
We do not engage in or endorse any practices that manipulate reviews. This includes writing fake reviews, selectively displaying only positive reviews, or removing negative reviews without a valid reason.
Moderation
We will publish only those reviews that provide relevant information about a product, aiding other customers in making informed decisions and gaining a better understanding of the product. Comments that are inappropriate, contain offensive language, or include personally identifiable information will not be published.
Questions or concerns
If you have any questions or concerns about the reviews or want us to remove a review submitted by you, please contact our Customer Service.